A couple of days, but might take longer over the weekend
The Quest verification process can take up to a week, as our team carefully checks all creator accounts to ensure they are eligible.
While we will always try our best to accommodate our creators, there are a few reasons why we don’t accept all Quest verification requests.
- Accounts that have no recent videos.
- Accounts with no gaming-related videos.
- Accounts with suspicious activity (Bought followers, view bots, etc)
- Accounts that have not completed the Stripe onboarding process.
- Accounts with no commentaries that we cannot verify are the owners of the videos.
- Accounts where all videos are set to private and we cannot verify their content (VODs or videos)
It is also important to take note that some countries cannot receive payouts from Stripe at the moment, meaning that it could also be a reason for a creator to have their Quest access denied.
Our team is working alongside Stripe to ensure we can send payouts to the affected countries in the future.
If you still haven't been verified after a week, you can reach out to us by sending an email to support@lurkit.com